Zan’s Weekly Challenge 8/25/15: Enhance Transparency To Improve Trust

It’s time once again for “Zan’s Weekly Challenge”! Each week, I will pose a challenge to help spur your thoughts, strengthen your skills or open your mind to new possibilities on your Agile journey.  I welcome you to post your feedback on this challenge as a comment on the blog, send me a tweet @zandterman, or any other way you see fit. (Sorry I’m a day late this week folks!)

This week’s challenge: Enhance Your Transparency To Improve Trust!

As anyone who works with me knows, one of my favorite statements to make is “Transparency = Trust”. It’s up on our whiteboards, and it’s a driving force behind everything we do, from task tracking on boards and information radiators, to quick cycle releases and reviews.

Transparency goes hand in hand with communication when it comes to solving problems.  Here’s some tips to help you be more transparent:

  • Don’t use information refrigerators. Post information out in the open, not locked away on a computer. If you need to use electronic tools to share as well, make sure you still show the data conspicuously where people will look without effort.  It may be a little harder, but the trust you gain is worth it.
  • If you’re tracking information, don’t hold onto it yourself, share it! Maybe someone else had a similar thought.  Maybe it will open some eyes, or someone else already has the info.
  • Be honest and open about the information you’ve gathered. No one is helped if you “adjust” the data to make things “look better”. If there’s a problem, solve it!

Good luck with this challenge. Please let me know your results, what you think of this challenge, and if you have any ideas for future Zan’s Weekly Challenges!



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